Wherever people live and work together, conflicts will arise – between companies, departments or employees. Conflicts can disturb processes and have a negative impact on results, but they can also create valuable input for cooperation. Mediation is a fast, cost-effective and sustainable alternative to litigation in conflicts. As a certified mediator, I have a broad range of arbitration and de-escalation instruments at my disposal to bring about constructive resolution of conflicts or timely avoidance of escalation when conflicts occur. That way, expensive and time-consuming court proceedings can be avoided and a constructive work environment can be restored. My deep multicultural understanding, rooted in my extensive intercultural background, enables me to carry out mediation in different cultural settings.